United Airlines

Ensighten helped United Airlines to speed up code deployments and establish a unified layer of customer data – leading to a noticeable boost in marketing ROI

Nick Harris

Sr. Manager, Marketing Channel Optimization United Airlines

Ensighten delivered eight-digit ROI within 10 months
- United Airlines
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Unifying customer data in a global digital merger

United Airlines first tapped the power of Ensighten after the merger with Continental Airlines to speed up code deployments and establish a unified layer of customer data. But they quickly saw additional opportunities to leverage Ensighten—and boost marketing ROI.

Launching optimization even without IT resources

A popular new mobile app showed a text error that caused confusion for customers. United’s marketing team was able to make the fix on the fly, improving the user experience. Changes, such as adding logos or new information, can now be done in minutes.

Other clients

seagate
"65 tags in less than one day with complete validation and QA."
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logo-color-symantec
"We use Ensighten to get closer to our customers and to get control of our data."
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tui
"Ensighten enables us to deliver much more personalized customer experiences."
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